Did you know that Florida National University (FNU) partners with the Disney College Program? The Disney College Program (DCP) is a highly regarded internship and educational program offered by the Walt Disney Company at Disney World in Florida (and Disneyland in California). It provides college students and recent graduates the opportunity to gain hands-on work experience, enhance their skills, and immerse themselves in the unique culture of Disney.
Program Overview
Work Experience
Participants work in diverse operational roles within Disney World, such as attractions, food and beverage, custodial, merchandise, transportation, lifeguarding, housekeeping, and front desk operations. These roles ensure that participants gain hands-on experience in customer service, time management, and operational efficiency. Disney provides extensive training to ensure participants meet the company’s high service standards. Cast members (employees) learn Disney’s operational philosophies, like the Four Keys Basics: Safety, Courtesy, Show, and Efficiency.
Participants work alongside cast members from all over the world, creating a multicultural and collaborative environment.
Education
Disney offers optional college-level courses in subjects like marketing, hospitality management, leadership, and creativity. These classes provide participants with practical knowledge and industry insights. Beyond formal courses, participants can attend career development workshops, networking events, and resume-building sessions, which help prepare them for future careers. Courses and workshops are often enriched with real-life case studies from Disney’s history, giving participants insight into the company’s innovations, challenges, and successes.
Eligibility
Open to current college students who have completed at least one semester and recent graduates within the past 12 months. Participants must maintain academic eligibility as determined by their schools. Participants must be at least 18 years old by the start of the program. The program is open to U.S. citizens, permanent residents, and international students with work eligibility (specific visa categories).
Duration and Scheduling
Participants commit to a program lasting 4 to 7 months, with extensions available based on performance and program needs. Programs align with traditional academic calendars, making it easier for students to participate during their college breaks. Participants may work long hours, including weekends, holidays, and late nights, but Disney tries to accommodate preferences when possible.
Cultural Exchange
The program includes students from all over the world, creating opportunities for cultural exchange. International participants often share their unique perspectives and traditions, enriching the experience for everyone. Participants collaborate with a diverse group of cast members and leaders, creating a network of connections that can be valuable in future career endeavors.
Career Growth
Many participants view the DCP as a stepping stone to full-time roles at Disney. Alumni have gone on to work in various areas of the company, from entertainment to management. The program provides tangible work experience and Disney’s name on a resume carries significant weight in the hospitality, entertainment, and business industries. Participants gain skills like problem-solving, adaptability, teamwork, and leadership, which are transferable to any industry.
The Disney College Program is not just a job, it is a transformative experience where participants grow personally and professionally while contributing to Disney’s legacy of magical storytelling and exceptional guest service.
Is it Hard to Get into the Disney College Program?
It can be challenging to get into the Disney College Program, but it is absolutely worth it for those who are passionate about Disney, hospitality, or gaining valuable work experience. Here are some of the reasons for the challenge:
High Competition
The DCP is one of the most popular internship programs in the world, attracting tens of thousands of applicants each year. Despite its large scale, the number of available positions is limited, making the program highly competitive. Applicants include both domestic and international students, increasing the competition pool significantly.
Rigorous Selection Process
The online application requires candidates to highlight their skills, work experience, and interest in the program. Applicants need to tailor their responses to align with Disney’s core values. The Web-Based Interview is a timed, behavioral assessment that evaluates personality traits, decision-making skills, and compatibility with Disney’s culture. The test is stringent, and failing it typically disqualifies applicants from reapplying for months. If invited, the phone interview requires applicants to confidently express their passion for Disney, their openness to different roles, and their ability to handle the demands of the program.
Flexibility Requirements
Applicants must be willing to accept any role offered, even those outside their initial preferences. Some positions, like custodial or housekeeping, may not appeal to all candidates. Participants need to be flexible with long hours, including late nights, weekends, and holidays, which may deter some applicants.
High Expectations
As one of the world’s most iconic companies, Disney has extremely high standards for professionalism, customer service, and work ethic. Disney seeks candidates who embody their values of safety, courtesy, show, and efficiency. Applicants must demonstrate enthusiasm, teamwork, and adaptability to fit into Disney’s culture. The Web-Based Interview and interviews focus heavily on interpersonal skills, communication, and positivity—traits that are critical for guest-facing roles.
Role-Specific Challenges
Many roles require standing for long periods, working outdoors in the Florida heat, or performing physically demanding tasks. Handling a wide range of guest needs, complaints, or special requests requires patience, empathy, and quick problem-solving skills. Participants might work in roles with strict guidelines, tight schedules, or high-stress environments, which can be intimidating for some.
Timing and Availability
The program often overlaps with college semesters, and not all schools provide support or credit for participation, making it harder for some students to apply. Applicants must be available for the entire program length (typically 4–7 months) without any extended breaks, which can conflict with personal or academic commitments.
While the application process is competitive and demanding, those who prepare thoroughly, maintain a positive attitude, and demonstrate a genuine passion for Disney’s values, increase their chances of being accepted into this prestigious program.
Why is it Worth it to Apply for the Disney College Program?
There are many reasons why you should apply for the Disney College Program. They include:
Professional Growth and Development
Participants gain experience in customer service, teamwork, time management, and problem-solving. These are transferable skills that are highly valued in any career. Working in Disney’s fast-paced environment teaches participants how to handle high-pressure situations with professionalism and grace. Learning to uphold Disney’s high standards of safety, courtesy, show, and efficiency sets participants apart in the workforce.
Unique and Immersive Experience
Participants have the chance to contribute to Disney’s legacy of creating magical experiences for guests, making their work meaningful and fulfilling. Living and working alongside people from diverse backgrounds fosters cultural understanding and personal growth. Participants get a glimpse into the inner workings of one of the most iconic companies in the world, including exclusive tours and experiences.
Career Opportunities and Resume Boost
The program offers opportunities to connect with Disney leaders and employees who can provide mentorship and career advice. Many participants move on to permanent roles within Disney, including Disney Professional Internships or management positions. Having Disney on your resume is a standout credential, especially in industries like hospitality, entertainment, and business. The DCP shows future employers that participants are adaptable, hardworking, and capable of excelling in a demanding environment.
Educational Benefits
Optional educational programs enhance professional knowledge in fields like leadership, marketing, and creativity. Disney’s training and educational programs are designed and taught by industry professionals, offering unparalleled insights. The program provides a blend of academic learning and real-world application, giving participants a comprehensive development experience.
Perks and Discounts
Participants can enjoy unlimited access to Disney parks on their days off, creating unforgettable personal experiences. Discounts on park tickets, merchandise, dining, and more make the experience even more rewarding. Participants have access to special events, cast member-exclusive activities, and behind-the-scenes tours.
Lifelong Friendships and Connections
Working with peers from around the world creates lifelong bonds and a global network of friends. The shared experience of living and working together fosters a sense of camaraderie and community among participants. From late-night park visits to housing events, participants create lasting memories that make the program truly special.
Personal Growth
Moving to a new place, living independently, and adapting to a new environment promotes personal growth and resilience. Facing challenges and succeeding in a high-profile company like Disney boosts participants’ self-confidence. Living in a diverse community and serving guests from all over the world broadens participants’ perspectives.
Once-in-a-Lifetime Opportunity
Few internships or work programs offer the combination of professional development, education, and fun that the DCP provides. Being part of a company known for innovation, storytelling, and exceptional service is a rare opportunity. Participants play a direct role in making guests’
Disney experiences memorable, which is deeply rewarding.
With preparation and a genuine enthusiasm for the opportunity, the effort to get into the program can lead to a rewarding and unforgettable experience.
What are the Requirements for Applying to the Disney College Program?
To be eligible for the Disney College Program, applicants must meet several requirements. Below are the application requirements and details for the program:
Age Requirement
Applicants must be at least 18 years old by the time the program begins.
Education Status
Enrolled Students – Must be actively enrolled in a U.S. college or university and have completed at least one semester before applying. Students must maintain good academic standing as defined by Florida National University (FNU).
Recent Graduates – Graduates may apply up to 12 months after their graduation date.
International Students – International students attending a U.S. college or university may be eligible if they have unrestricted U.S. work authorization (e.g., Optional Practical Training [OPT] under an F-1 visa).
Work Authorization
Applicants must have unrestricted work authorization in the United States for the duration of the program. This applies to U.S. citizens, permanent residents, and some eligible international students.
Availability
Applicants must be fully available for the entire program duration, including nights, weekends, and holidays. Programs typically run for 4 to 7 months.
Flexibility
Applicants must be willing to accept any role offered within the program, as specific positions are not guaranteed. They must also be open to working in various locations, which could include parks, resorts, or other Disney properties.
Transportation
While Disney provides shuttle services for participants living in Disney-sponsored housing, applicants should be prepared for the possibility of needing personal transportation if living off-site.
Application Process
Online Application – Applicants submit their resumes and respond to general questions about their experience and interest in the program.
Web-Based Interview (WBI) – A timed online assessment evaluates applicants’ personality traits, work preferences, and compatibility with Disney’s values.
Phone Interview (Optional) – Some applicants are invited to a phone interview, where they discuss their enthusiasm for Disney, previous work experience, and flexibility for roles and schedules.
Applicants who meet these requirements and show genuine enthusiasm for Disney’s mission have a strong chance of moving forward in the process.
What are Some Tips for Success in Applying for the Disney College Program?
Here are tips to help you stand out during the Disney College Program application process:
Tip #1: Tailor Your Application
Start by highlighting your relevant skills. Focus on teamwork, communication, problem-solving, and customer service skills—qualities Disney values in its cast members. Customize your resume by including roles or experiences that demonstrate your ability to work with others, handle responsibility, and interact with diverse groups of people. Use the application to express your enthusiasm for Disney’s mission to create magical guest experiences.
Tip #2: Ace the Web-Based Interview (WBI)
The web-based interview evaluates your personality traits, work style, and how well you align with Disney’s values. Ensure your responses across similar questions align. Disney looks for reliability and integrity. Always choose answers that reflect a guest-focused and team-oriented mindset. The web-based interview is timed, so answer promptly without overthinking, but stay thoughtful about your choices. Whenever possible, avoid choosing the neutral or middle option—Disney prefers decisive answers.
Tip #3: Prepare for the Phone Interview
Familiarize yourself with Disney’s Four Keys Basics—Safety, Courtesy, Show, and Efficiency—and be ready to explain how you embody these values. Emphasize your willingness to accept any role, location, or schedule, even if it is not your top preference. Disney values flexibility. Be prepared to discuss specific examples from past jobs, volunteer work, or academic experiences that showcase your leadership, problem-solving skills, excellent customer service, and adaptability to new environments. Show genuine interest by asking thoughtful questions about the program, your role, or the Disney culture. A positive attitude and excitement about working for Disney can leave a lasting impression.
Tip #4: Show Genuine Enthusiasm for Disney
Show that you understand Disney’s mission to create magical experiences and are eager to contribute. Mention a personal Disney experience or how Disney’s storytelling and culture have influenced you. Make it clear that you view the program as more than a job—it is a chance to grow, learn, and be part of something special.
Tip #5: Be Professional
Respond promptly to emails and correspondence, and ensure your online profiles (if reviewed) reflect professionalism. Even if the phone interview is not face-to-face, dressing the part can put you in a confident and professional mindset. For scheduled interviews, be ready at least 10–15 minutes in advance.
Tip #6: Leverage Your Experiences
Highlight any prior experience where you worked directly with customers or resolved issues. Mention volunteer roles or extracurricular activities that demonstrate leadership, collaboration, or service. If you have skills like speaking multiple languages, technical expertise, or certifications (e.g., lifeguarding), make sure to include them.
Tip #7: Network and Research
Reach out to former Disney College Program participants to learn about their experiences and get advice on the application and program. Participate in Disney College Program Facebook groups or forums to ask questions, share tips, and stay updated on the process. Understand the responsibilities of different positions so you can confidently discuss your interests and flexibility during the interview.
Tip #8: Maintain a Positive and Resilient Attitude
Even if parts of the process feel overwhelming, remain upbeat and focused on the end goal. The program is competitive, and it is normal to not get accepted on the first try. If you do not succeed, learn from the experience and reapply.
Tip #9: Practical Preparations
Ensure your internet connection, email, and phone are working properly for online applications and interviews. Double-check all application details for accuracy before submitting. After your interview, send a thank-you email expressing your gratitude and reinforcing your interest in the program.
By following these tips, showcasing your enthusiasm, and demonstrating alignment with Disney’s core values, you can maximize your chances of being accepted into this prestigious program.
Eager to Learn More?
Do not miss out on this incredible opportunity to combine your education with real-world experience at one of the most magical places on earth. Apply now and take the first step towards a future filled with possibilities.
For more information on the application process, accommodations, and perks, visit the Disney College Program page. If you have any questions or need assistance, please contact us at Florida National University.
